When one thinks of affordable Chinese suppliers of technology, one may think of Huawei and its headline-grabbing national security concerns. OnePlus, another manufacturer of affordable consumer electronics competes with Huawei for western market share.

OnePlus manufactures smartphones such as the OnePlus 7T. The company is the fifth-largest smartphone manufacturer in North America.

On 22 November 2019, OnePlus confirmed that its online store had suffered a data breach. The company claimed that payment information and passwords were not affected, but sensitive data such as customers’ contact numbers, names, and addresses were accessed.

OnePlus’s Response

OnePlus began to notify users that their data had been accessed by a third-party during routine monitoring. In a statement, OneePlus said that they waited to stop the intruders before notifying users. They did not indicate how long they waited, or the number of users that were affected.

Users should keep in mind that on average, it takes 206 days for firms to discover that they have been the victim of cybercrime.

What Users Do Next

OnePlus advised that users may receive an increased number of spam and phishing emails as a result of the incident. Given that home addresses and contact information was part of the data breach, criminals may use this information to tailor phishing emails to target individual users.

The Federal Trade Commission (FTC) recommends that in order to protect themselves from being the victim of phishing schemes, users should use security software on their computers and mobile devices. Users should also employ 2-factor authentication (2FA).

If users think they have received a phishing email, they should contact the supposed sender using a phone number or email address that they know is real. Users should avoid unsolicited prompts to enter their login information and avoid using the contact details used in an unsolicited email or text message.